Our call centre is experiencing significant wait times impacting our ability to provide you with the level of service we pride ourselves on. We acknowledge that we have some work to do to reduce your time on hold, and our team are doing their very best to get to everyone as promptly as possible.

We sincerely apologise for these extended wait times and assure you that we’re working to resolve the delays in our response times to allow us to serve you better.

If you have a general enquiry, unrelated to your account we encourage you to search our website for various FAQ’s around how to bank with us, helpful videos to guide you around our Mobile App and digital banking services and much more.


Published Thursday, 16 March 2023