Beware of Bank Impersonation Scams – learn more
Discover our range of home loan offers with flexible options and great features that could help you save.
Our lowest home loan interest rate with no bank fees and unlimited extra repayments
Our most popular low rate home loan with multiple offsets, no bank fees, extra repayments and redraw.
Our fixed interest rate home loan safeguards you from interest rate rises with fixed home loan rates for 1 to 5 year terms.
Renovating or building your dream home? Our construction loan could be right for you.
Our award-winning low-cost home loan, packed with additional benefits for an annual package fee of $199.
Earn Qantas Points year after year with our Qantas Points Home Loan.
A flexible loan with a variable interest rate, no minimum loan amount and a one-off establishment fee.
A revolving line of credit secured against your property.
Choosing a home loan can be confusing. Our home loan comparison will help you find the loan that suits you.
Here is everything you need to know about switching your home loan
Your home loan frequently asked questions answered.
Learn more about our competitive rates
Your everyday account, and a gateway to easy banking.
With a Qantas Points Saver not only will you receive a competitive interest rate on your savings, but you'll also earn Qantas Points.
Get what you want sooner with a great bonus on your savings. A Bonus Saver could be the perfect way for you to save big.
Safeguard your savings with a Qudos Bank fixed rate term deposit account. Our competitively high interest rate deposits are hard to beat.
If you want a big interest rate on your savings but still want access to it for everyday spending then Qsaver could be just what you're after.
Our Cash Management Account is ideal for those seeking a complete deposit account with a great rate and easy access to funds.
Join the Qudos Bank family at any age.
Compare our range of transaction and savings accounts.
Your money is protected with us.
Your everyday banking is made easy with our Visa Debit Card, a convenient and secure way to pay.
We have developed a range of credit cards to meet your needs at the most competitive rates.
If you're after a low rate with no fees, the Lifestyle Credit Card may be the everyday credit card for you.
If you're looking for more freedom in your credit card, our low rate and $0 fees Visa Lifestyle Plus credit card is for you.
Earn Qantas Points on your everyday purchases and enjoy a host of other exceptional features with our Visa Platinum Credit Card.
Compare the rates and features on our Lifestyle, Lifestyle Plus and Visa Platinum Credit Card so you can find the right one for you.
Great rates and no or low fees on any of our personal loans products.
Take the road to freedom with our low interest secured car loan
Got big plans? Our Unsecured Personal Loan can help you make those plans a reality.
With a Qantas Points Car Loan you'll start learning Qantas Points from day one, making your next trip a reality sooner than you think.
Giving you access to extra cash
Compare the rates and features on Car Loans, Qantas Points Loan, Personal Loans, and Unsecured Personal Overdrafts so you can find the right one for you.
We have a dedicated team to help you plan for the future to help you build prosperity and security.
Give your Self-Managed Super Fund a boost
The Retirement Savings Account (Qudos RSA) is for those looking for security and flexibility for their superannuation, rollovers and allocated pensions.
Our association with Convera creates a one-stop shop for international and domestic transactions of any size.
If you're travelling overseas, we've got you covered. Our foreign cards give you flexibility and confidence while travelling.
If you need to send money overseas, we have a number of ways you can transfer.
There are now over 35 currencies to choose from when sending payments to Australia.
Founded over 60 years ago as Qantas Credit Union, we are a customer-owned bank with a full range of banking products and services.
This timeline tells the story of the remarkable achievements and success of the organisation and the people who contributed to one of Australia’s great banking stories.
We’ve been recognised across several categories for our range of outstanding products and services.
At Qudos Bank we live and breathe our values and these values are the foundations of how we operate.
Outstanding services and fairer fees
If you're heading to Qudos Bank Arena, escape the crowds and relax in the Qudos Bank Member Lounge.
We make banking with us easy and convenient
Bank on the go anywhere, anytime.
Access your money your way
Talk to a customer service specialist today!
Visit our friendly personal bankers at one of our branch locations
We offer a range of ways to bank, making banking with us easy and convenient.
Our services have a range of accessible features that ensure ease of banking.
Financial hardship is the difficulty in paying your bills, loan repayments and other expenses. Qudos Bank is here to help provide financial assistance.
Financial abuse is where an abuser uses finances and money to control another person.
Elder abuse is where a single or repeated act causes harm or distress to an older person.
Here is some helpful information about how we can help you through the process of managing your loved one’s banking affairs.
Find all the information you need to give someone authority to your accounts and how you can start that process.
If you think you’ve discovered a transaction you don’t recognise or haven’t authorised, you can lodge a transaction dispute.
As part of our commitment to maintaining customer satisfaction, Qudos Bank offers an internal dispute resolution procedure that is readily accessible and free
The Reserve Bank of Australia require us to regularly disclose reporting on availability and ‘significant’ outages or incidents for retail payment services.
What are you looking for?
If you’ve forgotten your password, you can reset it yourself in Online Banking. Simply click on the ‘Forgotten Password’ button. You’ll then be asked to fill in your details (member number, first name, surname, date of birth, email, mobile number and postcode), in order to verify your identity. Once all inputs are entered, you will then be re-directed to a confirmation screen.
From here, you’ll be asked to confirm your details. If all your details are correct, you can hit the reset button. You will be issued with a temporary password via SMS which you’ll need to change upon your next login.
If you experience any difficulties resetting your password, please call us during business hours on 1300 747 747 or drop by your closest branch.
We'll use the information we're collecting here to help answer your enquiry. For more information about how we handle your personal information, please visit our Privacy page.
For your privacy, we are unable to assist you through this channel as we need to verify you before we can make any account changes. The fastest and most secure way to reach us is by sending us a Secure Mail within Online Banking or the Mobile App. The video below explains how you can do this. If you can't login to Online Banking, please call us directly on 1300 747 747.
For your privacy, we are unable to assist you through this channel as we need to verify you before we can make any account changes. The fastest and most secure way to reach us is by sending us a Secure Mail within Online Banking or the Mobile App. The video below explains how you can do this.
Please note: Account closures must be authorised by all parties to the account.
If you can't login to Online Banking, please call us directly on 1300 747 747.
To report your card lost or stolen, please see the instructions below:
Within Online Banking:
Within the Mobile App:
Once you report a card as lost or stolen you will need to contact us for a replacement card on the next business working day. You can contact us on 1300 747 747 or via Secure Mail within Online Banking.
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