Before I register for the app, is there anything I need to do?
How do I register for the Qudos Bank app?
Where do I download the app from?
What devices are supported?
How do I download the new app on a tablet device?
How do I notify you of when I am travelling?
I'm living or travelling overseas, how do I access the app?
Can I access a non-personal (business or trust) account through the app?
Tell me more about Fingerprint and Facial Login
Can I download the App onto more than one device?
I have a new phone or new tablet device. Do I need to register it again?
I've forgotten my app PIN. Can I re-set it?
How do I change my PIN?
How do I access the menu and my accounts?
What can I do in the app?
What's required to register for alerts?
Do I need to pay for alerts?
Can I pay a new payee from the App?
What are the payment limits for the App?
How can I change my limits?
Why can I see numerous scheduled payments in my dashboard menu?
How do I access app shortcuts?
How is the Net Position calculated?
How do I logout?
How do I make a suggestion for improving the app in the future?
What if I can't see all of the accounts that I expect to see?
I have multiple Memberships I'd like to access from the app, how do I do this?
I am joint account holder or signatory on another account, how can I view these in the app?
How do I know if my device supports Siri balance?
How do I setup Siri balance of my Apple Device?
I have multiple Qudos Bank accounts. How will this work with Siri balance?
Why am I prompted to login to my phone before Siri provides me with my balance?
How do I turn off Siri Balance?
Troubleshooting Tips
What if the merchant details are incorrect?
What happens if I don't update my Qudos Bank app to the latest version?
Can I update my Qudos Bank app to the latest version if I haven't updated my device operating system?
Can I download the most recent Qudos Bank app version onto a device running an older operating system?
How can I update my contact and address details in the mobile app?
How can I view my statements in the Mobile App?
How do I update my email address to receive eStatements?
How do I change back to paper statements?
How do I add a new BPAY biller to my favourites?
How do I manage my favourited Payee's and BPAY billers?
How can I view Spend Tracker in the app?
How can I set account nicknames?
How can I enable push notifications?
What is Secure Mail?
How do I send secure mail within the app?
How do I reply to secure mail within the app?
How do I send a message via Secure Mail?
How do I manage card controls?
What are card controls?
How can I temporarily lock my card?
How can I stop my account balance from showing on the App?