Here at Qudos Bank, we do things a little differently. Right from the beginning, we’ve put our customers front and centre making sure that everything we do directly benefits them.

Customer First is our most important value

Our customers have a voice. And it’s the one we value most.


 

100% Customer-Owned

> Built by customers for customers since 1959.

> We were founded by a group of Qantas employees who wanted to establish better financial options for - themselves, their families, and their community.


 

Fair Governance

> 1 vote per member, means everyone has equal say in our future.

> Our AGMs enable you to participate in the governance of Qudos Bank and its future direction. You can have your say by voting on any matter in relation to the management of Qudos Bank.


 

Products to support your financial freedom

> Our Awards speak for themselves, we’re honoured to have received multiple awards from Canstar and Mozo for over six years.

> This year we’re seeing double, rated Canstars Fixed Home Lender for 21/22, and Mozos Expert Choice for Fixed and Split home loan products.

> In 2021 Productreview.com.au awarded us under their Banking category

> We provide a variety of calculators and home loan tools to help you on your journey towards home ownership.

> We have a trusted Mobile App- rated 4.3 out of 5 on the Apple Store, and over 10,000 installs from Google Play. We’re committed to making banking accessible for all Australians.


Community-minded

> We regularly donate to organisations around Australia to help support our communities and the environmental landscape our future generations will inherit.

> We don’t invest in coal or fossil fuel industries, factory farming or live exports.

> Over the last 10 years, over 46,000 trees have been planted on our behalf by

> 100% of jobs are kept in Australia, our customer call centre is located in Sydney, NSW.


Mutuality

> People Before Profit - We’re 100% customer-owned, which means we don’t exist to profit shareholders; we exist for the benefit of our customers and community.

> Our profits are returned to our customers through better products and services.

> We won the Voice Projects Best Workplace Award 2020. We know that taking care of our people means better outcomes for our customers.

> Our customers can rely on us to help them in times of need. We offered dedicated relief throughout the COVID-19 pandemic and continue to support our customers during times of financial uncertainty including environmental disasters like bushfires and floods.

Customer-First Banking